Privacy Policy

Effective Date: 9/14/24

Pacific Home Electric ("we," "our," or "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or services. By using our website or engaging our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to when you:

Visit our website Fill out a contact form Request a quote or estimate Sign up for our newsletter Engage with us on social media

The types of information we collect may include:

Personal Identification Information: Name, email address, phone number, mailing address.Non-Personal Identification Information: Browser type, IP address, and information about your interactions with our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide and deliver the services you request To communicate with you about appointments, quotes, and service updates To improve our website and customer service experience To send periodic emails, newsletters, or promotional materials (you can opt-out at any time)To comply with any legal obligations

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

We may also share your information when required to comply with legal obligations or to protect our rights, property, or the safety of our users.

5. Your Rights and Choices

You have the right to:

Access Your Information: Request details of the personal information we hold about you.Correct Your Information: Request corrections to any inaccurate or outdated information.Delete Your Information: Request the deletion of your personal information, subject to certain legal exceptions.Opt-Out of Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the email.

6. Cookies

Our website uses "cookies" to enhance the user experience. Cookies are small files that are placed on your device to collect data about how you use our site. This information helps us improve functionality, analyze trends, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to check this page periodically for updates. Your continued use of our website or services constitutes acceptance of any changes to this policy.